Social Media Newsroom
Got a Question? Just Ask Facebook
Friday, July 30th, 2010When you have a question about something, who do you generally go to for answers? Your peers. That is why Facebook is now beta testing Facebook Questions, an application that lets you ask the community of 500 million users a question about anything that’s on your mind. Although it’s still in testing and remains to [...]
Facebook Fails When It Comes to User Satisfaction
Wednesday, July 21st, 2010Facebook, the social media powerhouse that boasts more than 500 million members and occupies more than 700 billion minutes of their time per month, is not really all that in touch with its users.
In fact, in the 2010 American Consumer Satisfaction Index E-Business Report, which is produced in partnership with ForeSee Reults, Facebook scored in [...]
Social Media—Taking Over the Web One Household at a Time
Tuesday, July 20th, 2010Image provided by Webtreats
A lot of us like to do it. We do it in our cars. We do it in bars. We do it on the couch, and we even do it at work. What is “it?” Well, “it” refers to using social media sites.
Many of us have been bitten by the social media bug. [...]
HootSuite Launches New Features to Help Businesses Harness the Power of Twitter
Thursday, July 15th, 2010Let’s face it – Twitter can be a bit overwhelming.
If you’re a business owner, you want to keep up with all the comments about your products and services and respond appropriately to consumers looking for feedback. If you’re trying to use Twitter as a form of reputation monitoring, staying on top of the conversation becomes [...]
Google Buzz Is Creating Quite a “Buzz” Among Social Media Users
Wednesday, February 17th, 2010Exactly a week ago, Gmail users around the world noticed an interesting addition to their email accounts. Underneath their inbox was a new tab labeled “Buzz.” Although it may not have seemed immediately significant, this four-letter word has generated quite the impact. Buzz is Google’s boldest foray into social media yet – it allows users [...]
